Balmes Residence Luxe
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I would like to mention two things that stood out, first - Your reception desk workers are realy good at what they are doing. Welcoming, Polite, nice to talk with, helpful and very professional. Second - the cleaning staff. Throughout our stay, cleaning level was very good. No exceptions. Both of the above, made our stay very pleasent.
You were all so welcoming and hospitable. The rooms were fantastic and peaceful.
Your staff are excellent, they looked after us so well. Thank you.
Personnel et services, le petit déjeuner en chambre top! Ménage très soigneux, bar de l hôtel très agréable.
Lovely rooms. Great location and good English speaking staff!! Turn down service was great and great cleanliness.