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The staff were extremely welcoming, friendly and were very keen to ensure our trip to Paris was memorable.
It was a nice experience being in Banke Hotel.
Accueil parfait .. personnel génial plein d’attentions ... mention particulière pour les portiers qui sont aux petits soins pour les clients.
Everyone from the doorman, to the concierge, to the front desk, to the gent who brought my bag upstairs, was absolutely wonderful. The woman who tidied my room was also very kind the small number of times I met her. It was my first time in Paris and they were all very helpful with tips, directions, and/or ticketing assistance. I had high expectations for this stay as I had stayed at the Hotel Caesar last January and they certainly exceeded those.
Location, staff, food, drinks, comfort, everything, all absolutely superb. Care and thought for our stay was as if we were the only guests staying. Only stayed in very few 5* hotels but my wife and I think this is top of the list. The staff even remembered it was my wifes suprise 40th birthday celebration and left a hand written congratulatory note for her big day and complementary drink - a very nice, personal and thoughtful touch.