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Customer reviews

Average rating 5/5
Rosario Jules Rating 5/5
July 2018 Lovely experience

Wonderful staff. Centrally located. Definitely recommend.

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Joseph Lee Rating 5/5
July 2018 Wonderful hotel

Great staff and the location is perfect for walking around the tourist areas of the city. Thanks!

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Jodi Finch Rating 5/5
June 2018 Thank you for everything

A beautiful hotel! We are so happy we stayed there.

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Alisha Punjabi Rating 5/5
June 2018 Staff is very attentive and courteous

I would like to thank all of them.

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The Bennetts Rating 5/5
June 2018 Merci Beaucoup!

I have to say that from the moment we checked in until the moment we departed, we felt like we were among a family. The entire staff of the Banke worked as one entity to ensure we had the most enjoyable stay we possibly could. The care and attention to detail were exceptionally apparent no matter the staff member, their position, or time of day or night. My wife and I travel quite a lot for both business and leisure, we each average at least 30 nights a year in hotels. We have been to the EU over 22 times each, and we can say, without question, that the staff at the Banke was among the top 5 we have ever had the pleasure of experiencing. While the hotel itself is a real beauty, it is your staff that made us feel welcome each and every time we dragged ourselves back into the lobby from a long day of sightseeing or shopping. Our sincerest thanks to each of them, especially your guest relations group, one of the nicest people we have ever met in our travels! The members of the bell staff and the door staff also never failed to remember us by name and say hello. Thanks again for making my wife's 50th birthday one that will be remembered for many years to come.

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