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We very much enjoyed our stay at The Claris Hotel. Their staff could not have been more accommodating, from their efficient and welcoming front desk staff to our helpful, friendly and informative bellhop, to the breakfast room manager, a gentleman who made my daughter her own pot of delicious hot chocolate! Our only complaint is that we could only stay the one night since our cruise was departing the next day!
Concierge service was outstanding. The reception gave me a surprise birthday brownie treat in our room Overall our family was extremely pleased with the service and accommodations. We appreciated the hotel phones that were provided to us as an internet hotspot and when we needed to contact the concierge.
Excellent location. Huge and welcoming reception with wonderful staff. Convenient internet facilities for in house use as well as to carry out with you. We stayed in the junior suite which was a duplex. Beautiful, unique decor of the rooms with interesting decorative pieces. I slept so well as the room was dark and cold even when it was sweltering hot and bright outside, and the bed is comfortable and massive.
A very suitably located hotel for exploring the city. Customer service here was all about the client.
I will definitely be recommending Hotel Claris to all of my friends who plan to visit Barcelona. The reception was first class, the room was wonderful, and there were little things that really made us feel like important guests, such as the invitation for jamon and cava, the fresh rose in the bathroom, and the overall friendliness of the staff. We were most impressed with the smartphone we were given to use as we traveled throughout the city. I've never seen that in another hotel and that made a huge difference for us in navigating the city and communicating with our friends. I'm very pleased with our choice of hotel for our trip to Barcelona.