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Everything was perfect, very quite and confortable room, the guest attention was great, and also the breakfast. Location is also very good, next to Kensington Gardens, close to Paddington and very well connected. Highly recommended for short or longer stays.
Really nice complimentary wine. Staff very helpful.
I was very impressed by the hotel, it's location, and the service we received. My family members had travelled for nearly 30 hrs and were in transit on their way to Croatia. The hotel reception staff we very helpful in giving us access to rooms early so they could shower and as I had a suitcase of winter clothes for them, this was a real bonus. We stayed 2 days and although we did not use the restaurant facilities, as we met other family in London, the area looked inviting. The welcome wine, grapes and nuts was delightful.
They were very helpful and made our stay a pleasant experience.
Very good hotel and friendly staff.