Hotel Urban 5* GL
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The staff were very helpful. I LOVED the scent in reception and throughout the hotel - lovely welcoming touch!
Great location, top-notch service. Loved the art collection. Loved the beds.
The level of service is very very high. All the staff at the hotel were great and helped us. Everything was perfect. Of course l would recommend it with love. Thank you so much l' d love to come again.
The reception staff was exceptionally friendly and welcoming and they were extremely helpful. The offer of a glass of champagne was a pleasant surprise and most enjoyable. They recommended an excellent venue for Flamenco music and made a reservation for us. I shall stay again at the Urban when we come to Madrid.
Breakfast, reception staff, & door men were very helpful & provided excellent service.