Hotel Villa Real 5*

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Customer reviews

Average rating 5/5
Charles Salmans Rating 5/5
April 2017 This is a fabulous hotel

It will be our first choice when we return to Madrid. Our check-out was complicated by the fact that American Airlines changed flights on us twice for our return to New York. Reception desk staff was very helpful when, unexpectedly, we had to leave the hotel while the Marathon was taking place. Staff was ready to carry our luggage to a point where we could get a taxi to the airport. Fortunately, a few meters away a taxi had been allowed to enter the closed zone to discharge an arriving couple with luggage. But the fact that one of your staff was willing to take our luggage some distance was "above and beyond" duty.

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Leandah Watson Rating 5/5
April 2017 Would definitely visit again

Great hotel in central location.

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Carol Carroll Rating 5/5
April 2017 Always treated with a smile

Very pleasant and egear to assist when needed.

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Samuel Stewart Rating 5/5
April 2017 Overall rating is excellent

The Front Desk, the Room Service, and the Bartenders exceeded our expectations. And this include the Bell Boy and the Doorman! We will be back.

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Thomas Reins Rating 5/5
April 2017 Will highly recommend

The staff were first rate. They are a credit to your organisation. They made sure our stay was excellent and took very good care of us.

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