Hotel Villa Real 5*
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I was offered a room early Sunday morning when I arrived from an overnight flight. We greatly appreciated having a room early. We ate both a dinner and breakfast at the restaurant which were both very good. The outdoor cafe of the hotel was perfect for a late afternoon drink. The location was also very good with many things within walking distance, including many restaurants. Thanks especially to the team at the reception. They were excellent!
Hotel Villa Real was recommended by a friend who stayed there years ago and recalled their stay was wonderful and the location was central. I totally agree. As a woman, traveling alone, I felt very safe and well cared for by the staff and found the customer care to be exceptional. The room was spotless, bed was super comfortable and the reception staff assisted me each time I requested assistance. They recommended places to visit and local restaurants, which all turned out to be excellent. The location was perfect, a few blocks from the Prado Museum, the Hop on Hop off bus, and a variety of plazas. I will recommend this hotel to friends and family and will stay there again when I return to Madrid.
The reception staff were helpful, especially given our luggage was delayed by a day. The Bell Boy was very helpful and so kindly prepared a large amount of information on his home town, Salamanca, for us on the day we left. We really appreciated it and small things like that make a really big difference.
Exceptionally clean and very friendly. I will always stay here when I come to Madrid. Gracias.
I love the Hotel Villa Real. Lovely staff and very comfortable rooms. Thank you.