Legal notice

General conditions of use of the website

The purpose of this document is to establish and regulate the standards of use of and to safeguard the data contained in the website (henceforth the Website). The Website is considered to comprise all the pages and content owned by Derby Hotels Collection accessed via the domain and its sub-domains.

The owner of this Website is Derby Hotels Collection, with registered offices at Calle Valencia 284, Barcelona and e-mail address, listed in the Companies Register of Barcelona under Volume 29900, Folio 1, Sheet 164805, Inscription 1, and with Taxpayer ID number B61395984 (henceforth Derby Hotels).

Derby Hotels uses the Website to provide its clients with information, room bookings, employment searches and any other service that it deems necessary for the correct undertaking of its business.

These general conditions regulate the use of the Website service that Derby Hotels makes provides for internet users. Use of the Website implies full, unreserved acceptance by those using it (henceforth the Users) of each and every one of the General Conditions contained in the version published by Derby Hotels at the time the Website is accessed by Users, who must therefore be aware of the importance of reading them whenever visiting the Website. The action of accessing this Website implies knowledge and acceptance of the following General Conditions. Derby Hotels therefore recommends that Users print or download them and read them carefully whenever accessing the Website. Use of the Service is also subject to any warnings, rules of usage and instructions given to Users by Derby Hotels in addition to those included in these General Conditions, provided Users do not object to them.

2.1) On-line Booking Services: The purpose of these services is to enable clients to reserve rooms in any Derby hotel. Use of these services implies the full, unreserved acceptance of and agreement to each and every one of the general conditions contained in the most recent version of these general conditions.
2.1.2) Contract Conditions: On using this service, Users will receive a confirmation e-mail containing a booking reference number. This e-mail acts as proof of the booking and confirmation of its acceptance.
2.1.3) Guarantee and cancellation policy: Bookings made on this website are guaranteed by the credit card details provided by Users on the form. Failure to check in or cancellations made outside the period indicated will involve an automatic charge to the credit card of one night's accommodation and cancellation of the booking. To cancel a booking, clients may call the hotel directly, any day of the week: Some promotions and offers may have different cancellation policies that are clearly indicated during the booking process.

Users agree to use the services in accordance with the precepts of legality, morality, good conduct and public order and in line with these General Contract Conditions. Users may not, therefore, use the services for any purpose that is illegal and/or contrary to these General Contract Conditions, which harms the rights and/or interests of third parties, or that may in any way damage the services, Derby Hotels, and/or its image, or hinder the correct provision of the services that it offers or may offer in the future.

Users are exclusively responsible for accessing this website. Users solely and exclusively assume all risks that may be associated with the use of the website. Derby Hotels provides no guarantee with respect to the following: the reliability, availability, continuity, absence of faults and security of the Website; that the contents of the Website and any information transferred via the Website is free of viruses or other harmful items; that the use made by Users of the Website is secure.

Derby Hotels accepts no responsibility for any damage or harm arising from any interference, omission, interruption, computer virus, telephone service failure or disconnection affecting the operation of this electronic system that occurs as a result of causes beyond the control of Derby Hotels; for any delays or blockages in the use of this electronic system due to deficiencies or overloads in its Data Processing Centre, telephone lines, the internet system or other electronic systems; or for any damage caused by third parties illegally entering the system beyond the control of Derby Hotels.

Accessing the Website does not imply any commercial relationship between Derby Hotels and Users.

Derby Hotels reserves the right to prevent or forbid access to the Website by any internet user entering any information on the Website that violates the law or that is immoral, and it reserves the right to take any legal action deemed appropriate to prevent such conduct.

Users of the services offered on this Website provide their personal details voluntarily and expressly, fully and unreservedly accept that Derby Hotels may automatically process these details and store them in an electronic file for the purposes of providing and offering its services. Derby Hotels is responsible for this file, which has been listed in the General Register of the Data Protection Agency.

Given the nature of the business and services of Derby Hotels and to ensure its corporate purpose is correctly pursued, it personal details must be communicated to third parties. This information may be provided to other companies of the Derby Hotels chain and to other interested third parties. The transfer of personal details to such entities is for the exclusive purpose of ensuring correct service provision by Derby Hotels.

The persons to whom the details refer have the right at any time to access the file and may rectify, delete or object to use of the data in accordance with data protection law. Users' consent to process and transfer personal details may be revoked at any time, although not retroactively, in accordance with Articles 6 and 11 of the Spanish Data Protection Act 15/1999 of 13 December. To do so, Users must write to the manager responsible for the file at Derby Hotels Collection, Administration Department, Calle Valencia, 284, Barcelona, quoting the reference PERSONAL DETAILS, or by e-mail to with the same reference.

Derby Hotels guarantees that it has taken all of the necessary security measures to protect its equipment, systems and files. Derby Hotels also guarantees the confidentiality of personal details, although it will provide the competent public authorities with personal details and any other information held or accessible from its systems that may be required in accordance with applicable legal and regulatory provisions.

Users are responsible for the veracity of the personal details given to Derby Hotels and for communicating any changes to said details. The services of Derby Hotels are not aimed at minors.

Operations to consult user account details or to request services or products on the Website are carried out via a secure server. The software used by this server encrypts the information entered by Users prior to its transmission to Derby Hotels.

Derby Hotels also has strict security procedures regarding the storage and use of data to ensure that there is no unauthorised access to said data, in accordance with Article 9 of the aforementioned Data Protection Act.

Access to this Site may involve the use of cookies, both on its pages and on those linked or referenced through links. Users not wishing to receive cookies or who wish to be informed of their use can configure their browser accordingly.

All content available on the Site, including, but not limited to text, graphics, logos, icons, images, audio clips, data compilations, as well as software and data collection (Intellectual Property Content), is owned by Derby Hotels, our sponsors, partners or licensors and is protected by intellectual property laws.

Derby Hotels declares that the industrial property rights (brands, trade names, etc.) that appear on this Website are its property and/or are protected by current Industrial Property law. Users are obliged to use the Website diligently, correctly and legally and, in particular, undertake not to:

a) Suppress, conceal or manipulate the copyright notice, brands or other data identifying the rights of Derby Hotels or of their owners forming part of the contents and/or products sold on the Website or any technical devices to protect data, digital fingerprints or other data mechanisms they may contain.
b) Use the contents and, more particularly, information on Derby Hotels obtained from the Website to send mail shots, direct marketing or other types of commercial communication or unsolicited messages to large numbers of people.
c) Reproduce, copy, distribute, transform or modify the contents, or allow public access to the contents via any form of public media, without the authorisation of the owner of the corresponding rights or where legally permitted.
d) In general, use the contents for purposes or effects that violate the precepts of legality, morality, generally accepted good conduct or public order. Derby Hotels grants no license or authorisation for any type of use of the industrial and intellectual property rights or for any other property or right in relation to its Website.

The intellectual property rights on the works contained on the Website belong exclusively to Derby Hotels, except where other ownership is expressly indicated. The unauthorised reproduction, distribution, sale or transformation of said works constitutes a breach of the Derby Hotels intellectual property rights, or the owner thereof, and may lead to any legal or extrajudicial action deemed necessary to enforce said rights.

Furthermore, any information that Users may access on the Website may be protected by intellectual, industrial or other property rights. Under no circumstances shall Derby Hotels be responsible for any breach of said rights by Users.

These conditions are subject to Spanish law, which shall apply to all matters of interpretation, validity and execution not expressly contained herein. DERBY HOTELS and Users expressly waive the right to recourse to any other jurisdiction and agree to be bound by the rulings of the courts of law of Barcelona in the event of any dispute arising from the provision of the services covered by these General Conditions.