“The Best Customer Service - All Around Great Experience”:
Choosing accommodation on the internet is exhausting because of the number of directories, Last minute sites and local area tourist promotional sites. I usually start with Google Maps and settle on a location first then try to narrow down the choices by using links to customer comments. I always Book Direct with the property to receive the best rate and also give my business to the property free of third party commissions. Most properties nowadays have a comprehensive website that offers direct booking links.
We chose this wonderful hotel after reading other guest comments on Trip Advisor and all I can say is we were not disappointed.
My wife and I have been selling accommodation in Australia for 25 years and we always pick places to stay when we travel that will give us an insight into to what other successful properties are doing to attract customers.
I was very impressed with the follow up email asking if we had any special needs which was perfect as my wife is a allergic to gluten and can't eat wheat flour. We mentioned this in our email reply as we had picked a tariff that included breakfast.
The choice of Gluten free pastry and bread was amazing and they also had purchased a packet of Gluten free cereal. We were made to feel so special in a very professional way.
The overall presentation of the hotel is unique and very clean. Classy in a very modern way. A true gem in Barcelona and we would recommend this property to other travellers to try.
Nice boutique hotel. Spectacular room with jacuzzi. Lovely and helpfull staff. I had the opportunity to know the Managing Director and she was spectacular too.
I recommend this hotel for a nice and calm stay in Barcelona.
“Brilliant Balmes Beautiful Barcelona”:
We arrived at Hotel Balmes and were greeted by the most polite and friendly staff. The room was spotless with all the essentials provided. The room itself was quiet. The staff in the bar were very friendly and offered help in sending us in the right direction to all the places were were visiting. The displays in reception are not only original pieces but are straight out of a museum. The art work in our room was also original. A lot of thought has obviously gone into these displays.
“Recommend to All”:
Our fourth stay here and as usual it was perfect. Great service, reception staff cannot do enough for you. Room was an upgrade on the one we reserved which was great. The hotel is in a great position for signtseeing, within walking distance of most places or very near the metro which is easy to use. We would have no hesitation in recommending this hotel to everyone!
Very good value hotel, with clean rooms and everything necessary for a nice trip. Especially if you're keeping to a budget and don't need utter luxury, this is a great choice. We didn't eat breakfast, so can't
comment. Location is great, it will take roughly 45 mins to walk into the Barri Gotic, but I think public transport is good (we choose to walk it). The tourist bus stops right outside and you can hop on the route to see the main sites. The area is full of upmarket shops and nice restaurants. We didn't actually eat out in the old town, but many restaurants there looked like real tourist traps, whereas the area round the hotel is less touristy. The little taberna opposite was especially friendly despite our lack of any real Spanish and their lack of English we really enjoyed a few pre-dinner drinks there. A good choice for a nice stay in Barcelona.
“Faultless ....a gem of a hotel!”:
I cannot fault this hotel. The staff were efficient & attentive ...real professionals. No request was too much trouble. The room was spotlessly clean with all mod cons & a good shower. The breakfast was, to use a Michael Winner phrase ...'historic'. The location superb ...2min walk from Hyde Park. Jump on a Boris-bike and you're a pleasant bike ride away from the V&A, the Natural History Museum, the Albert Hall, Knightsbridge shops, Buckingham Palace etc. Paddington & Victoria mainline stations are both convenient. This gem of a hotel has gone straight into my address book ...if I need to stay overnight in London or take a short break, this hotel will be hearing from me.
“Lovely boutique hotel in wonderful location”:
We just returned from Barcelona where we stayed at the Claris for 6 nights. The staff were friendly and helpful without being overly effusive. We looked at several rooms before choosing a junior suite that was very quiet as the window was not over the street. The bed was super comfortable. At first I thought it would be too hard but it was great. The hotel location enabled us to walk everywhere from the Eixample to Barcolonetta to Barri Gotic to Parc Guell etc. The only time we took a taxi was when we went to Montguiic. The only problem with the hotel was that you can hear flushing toilets and showers (both sounded like rain so not bad) but no noise from neighbors. Rooms are nicely decorated, stylish, and comfortable. I would definitely stay here again.
We had a wonderful stay at Hotel Villa Real and look forward to staying there again. I have stayed several times before and never been disappointed. The rooms are large, comfortable and quiet. Dinner in the restaurant (upstairs from the bar) was excellent.