Hôtel Villa Real 5*
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Just completed a 2 night stay at Hotel Villa Real. The purpose of the trip was business but extended with a day so I can see a couple of museums. The hotel is perfectly situated for that.
Check in service was fast and efficient and the concierge who also showed me to the room was very informative. My room was overlooking the square in front and has a nice and modern LCD TV. The furniture is okay but worn out, in fact the whole decoration is worn out or out of date which leads to the confusion if this is really a 5 star hotel. The rooms although not large are good size, bathroom a bit small but well equipped and clean.
Bed is comfortable and i had a good sleep but the bed legs were making incredible noice everytime i made the slightlest movement. The wooden flooring needs maintenance. The big turn off was the mini bar which is hidden in the wardrobe and if you want to use it you have to ask for a key from the reception, yes the room mini star in a 5 star hotel is locked! I seldom consume anything from the minibar but don't liek the idea of locked minibar. There are a few other flaws but enough about it.
On the positive side, most of the staff was very nice and the ladies at the reception were very charming too. Breakfast was mainly cold cuts with egss of a choice prepared in the kitchen. Not abundant but just perfect selection of food. The staff at the breakfast was also polite and attentive.
With the check-in there is a compimentary glass of champagne (rather sparkling wine) at the bar which is also thoughtful.
Internet is free which is excellent and the speed is not that bad.
This is my second stay at Hotel Villa Real and it was good to be back. The Hotel is always clean, confortable and it's location is great for a visit to Madrid. You can walk to the best Museums, El Retiro Park, the Puerta del Sol and many other great places to visit. The staff is helpful and accomodating with our needs. I would stay at the Villa Real again if I have the opportunity.
A great hotel. Very welcoming and helpful staff. Clean and comfortable with everything you need. Breakfast a good spread. Corridors a little noisy as not carpeted and lift bell a bit loud but didn't disturb my sleep. Fabulous location with museums, gardens and the palace all in walking distance. Would recommend it.
We had the most marvelous stay at this hotel. Great location- we walked everywhere. Staff was friendly and extremely helpful. The room was clean and comfortable. The internet was slow, which really made it a vacation from business. We did not eat in the hotel, but they made excellent recommendations, and we found a great coffee shop just around the corner.
Aprovechamos estos días para desear un feliz 2015 a todas y todos los trabajadores del hotel.
Que 2015 inunde de alegrías, sosiego y salud todos vuestros hogares. A la vez, deseamos los mejores éxitos al hotel.
Por otra parte, aunque con retraso, nos encantaría agradeceros de corazón por la NOCHE MARAVILLOSA que nos hicisteis pasar el día de nuestro enlace. Todo salió a la perfección, vuestro trato y vuestros servicios fueron inolvidables, y siempre, RECORDAREMOS con cariño y emoción la paciencia y el trato exquisito que recibimos a lo largo de todo el proceso hasta llegar al evento.
Gracias de corazón por vuestros desvelos y buen servicio. Siempre recomendaremos vuestros servicios y vuestra gran profesionalidad.
¡¡ Hasta pronto !!