Hotel Urban 5* GL
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Congratulations especially to the reception people and the door keepers.
Friendly welcoming check-in, good bar service.
Staff excellent, extremely helpful and polite.
Front office very responsive, so helpful and where nothing was too much trouble. Doormen really do excellent job.
The staff was very professional, courteous and accommodating. We were visiting on our 25th wedding anniversary. The location of the hotel was very well situated to be able to walk to many locations in Madrid. We were very pleased with our experience, and will absolutely refer friends.