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The reason why we booked The Caesar Hotel was due to our perfect visit to Hotel Urban in Madrid. We love Derby Hotels Collection, and will always book from you if available in the future.
Every staff member I encountered had a smile and provided very good service levels.
Very friendly and helpful stuff. Complementary Cava on my fiance's birthday was a surprise - thank you!
Loved the fact we were contacted by phone within 15 minutes of us getting into the room to check that we were happy with the room. Lovely, friendly and very helpful reception staff.
Lovely helpful staff, nice restaurant, sufficient gym (with sauna box for 1 or 2), and clean bedrooms.