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Lovely room and facilities.
Helpful staff, main desk staff were really excellent, restaurant waitress was excellent, breakfast staff excellent, bartender was excellent. Highly recommend the hotel for service, staff, facilities, and location.
The reception was amazing. I was my first time to travel internationally. I found the hotel to live up to all of the reviews and then the internet was fast enough for me to Skype home once a day to check in with family.
Great location around Hyde Park/Kensington Gardens. Reception very good. Breakfast also good.
Excellent welcome. I have already recommended the hotel after staying there last year. My colleague is planning to come back for business and for leisure travel as well as she enjoyed her stay and the staff is extremely welcoming and kind !