Hôtel Urban 5* GL
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Tivemos uma recepção fantastica, todos os funcionários sem exceção são muito educados e coordiais. O café da manhã é divino e a decoração do Hotel é um show a parte! Muito bem localizado!! Eu não conhecia esse Hotel e eu recomendo a experiência. Parabéns a todos!!!
She was so helpful and couldn't do enough for us. She made sure we knew all the best spots to visit during our stay in Madrid inc. clubs, bars, restaurants and shows. She even made reservations for us on several occasions. Would definitely visit Hotel Urban again!
It was our first time to Madrid and we loved the city. Your staff are really great, so friendly and helpful. I've already been recommending the hotel to friends and colleagues and we can't wait to return.
We all absolutely loved our second stay at the Urban. Guest Services and Reception took such excellent care of us, and also were so prompt and helpful when my brother left his backpack in a taxi. The Urban Hotel is definitely "our hotel" when we return to Madrid (and we will).
The concierge was particularly helpful finding great restaurants. Engaging, professional and generous with her time to be sure we were satisfied with her recommendations.