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Everyone we had contact with was first class.
Professional but friendly and smiling reception. Great experience, will come back!
Have been coming to the hotel over the last few years, always made to feel welcome and staff are always really friendly from reception to housekeeping, you are getting it right in my opinion.
We really appreciated the comfort of our stay as well as the position in a pleasant residential surrounding a few minutes from underground stations.
We had an amazing time staying at your hotel for our anniversary. The welcome to the hotel was very personable. The hotel staff went above and beyond and I would recommend this hotel to anyone who is staying in London.