Hotel Urban 5* GL
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Superb, professional, helpful, friendly and courteous service of all staff especially Concierge, who enabled reservations in both CEBO and GLASS at short notice. Both chefs provided an exceptional and memorable dining experience. I have been very enthusiastic in recommending Urban Madrid and look forward to our next stay, very soon, I hope.
From the doorman collecting my bags from the taxi, to reception helping me print documents, the staff were absolutely first-rate. The location could not have been better. The hotel was very quirky. The downstairs bar was great, with a cool vibe and nice staff. Really enjoyed the stay, and will definietly look at other Derby Hotels in the future.
The staff is very friendly and helpful!
Great location, great breakfast. The reception staff were very helpful.
We found the service at your hotel the best ever received!! All your staff were extremely attentive!