Hotel Urban 5* GL
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The Hotel has an excellent location and is very stylish. Rooms were very good but it was the staff that made it an excellent and memorable stay.
Staff welcoming...the food was great...and the museum and collection a surprise.
We wish to thank in particular the front desk (reception) for high standard of service throughout our 4 day stay at the Madrid Urban 5*, good spirits & endless patience. A real credit to your hotel. Certainly a good reason to come again to the Urban.
The value of money was superb. I will certainly use this hotel again when visiting Madrid.
I stayed at the Urban hotel for the fist time ever as per the recommendation of a colleague who is working at your sister property, The Caesar in London. I organised my DELL leadership meeting there for 3 days. Everything was great and all my team members were very happy with the hotel, the location, their rooms, the meeting room, the food served during the meetings' break and ... most importantly .... the rooftoop bar :-)