Hotel Urban 5* GL

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Customer reviews

Average rating 5/5
Robert Dietrich Rating 5/5
September 2018 Please give a special pat on the back to everybody on the team!

At some hotels, the staff can be a little cold and distanced – not here. Everybody, from the reception staff and concierge, to the restaurant staff and chamber maids, was exceptionally friendly and made us feel welcome and at home.

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Jeremy Ageron Rating 5/5
September 2018 Our staying was perfect :)

Big thanks for the Team!

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John Grieve Rating 5/5
August 2018 We were very impressed with the hotel

It's layout and style are very impressive. The breakfasts were something we looked forward to each morning! But perhaps what made the hotel really standout was the professionalism and helpfulness of the staff - especially those on the reception desk. Nothing seemed too much of a problem for them to deal with. They certainly made us feel very welcome. We would definitely recommend Urban-Madrid to others as a great place to stay.

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David McAllister Rating 5/5
August 2018 The staff at Urban were really wonderful

Thanks to all of you for making our stay so great!

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Ann Jules Rating 5/5
July 2018 Excellent stay

We had an excellent stay and most certainly will be returning.

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