Hotel Urban 5* GL
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It will be my place for future visits in Madrid.
Beautiful interiors best location and very supportive staff right from concierge to reception. Personal touch in the service is very much visible.
Staff extremely helpful and friendly. For our next visit to Madrid there is only one choice: again Hotel URBAN - it's a must! Congratulation to the entire staff!
The reception/concierge team were excellent. Very knowledgeable, directed us to the Prado and the Reina Sofia. Recommendations for dinner was an excellent choice. The 2 male bartenders were outstanding, fabulous Gin and Tonics and customer service.
Great hotel - great location, classy, great staff.