Hotel Urban 5* GL
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Very friendly and couldn't do enough for you. On arrival the lady who booked us in recommended restaurants and made all the bookings for us. Nothing was too much trouble. The beds were very comfortable and black out blinds ensured a great night's sleep. The rooftop pool and pool bar area was a lovely plus point. Would hesitate to stay at this hotel again or recommend it to others.
Will definitely come again next time we're in Madrid.
Best location in Madrid. Friendly staff. Clean. Excellent water pressure in shower. Resturant looked nice.
The rooms, the personell, the service, the food, the design and ambiente, the location. It is all up to perfection. I am a 100% happy and will come again and again. thank you so much!
Staff on breakfast duty particularly impressive with their professional service and good humour.